Does BusinessLyft have a shared inbox?

No. Conversations are kept for review, and leads land in the Lead manager, but it isn’t a multi-channel inbox.

Can my team take over a chat in BusinessLyft?

Live human handoff is coming soon. Today, when the assistant can’t help, it says so and collects the visitor’s details, so the lead lands in your Lead manager for your team to follow up.

How do I move from Crisp to BusinessLyft?

Start free and paste your website URL; BusinessLyft learns your pages in seconds. Upload any help docs or FAQs you used in Crisp, test answers in the Playground, then swap Crisp’s snippet for the BusinessLyft script tag.

Crisp alternative

A Crisp alternative focused on website leads.

Crisp is a shared inbox for chat, email and social channels, with an AI agent built in. BusinessLyft focuses on your website: an AI assistant that answers, starts conversations and qualifies leads.

Try free for 7 days See pricing

7-day free trial
No credit card required
Live in under 30 seconds

The short answer

Choose Crisp if your team needs one inbox across chat, email and social. Choose BusinessLyft if you want AI to handle your website chat and hand you qualified leads, at $10 a month.

Side by side

Crisp vs BusinessLyft

Plans and pricing from each product’s own public pages.

Compare	Crisp	BusinessLyft
Built for	Support teams that want one shared inbox across chat, email, WhatsApp, Messenger and Instagram.	Turning website visitors into qualified leads
Free plan	Yes: 2 agents, no AI credits	Yes, forever: 1 assistant, 100 messages a month
Paid plans start at	Mini, $45 a month per workspace: 4 agents, $5 of AI credits	Pro, $10 a month (plus a 6% processing fee): 2 assistants, 2,000 messages
How AI is billed	AI credits included per plan	Included messages, then prepaid LyftCredits
Priced per seat	No. Flat per workspace, with agent caps	No. Priced per assistant ($5 a month for each extra)

Checked on 29 October 2026. Prices are in US dollars and change; confirm on Crisp pricing.

What Crisp does well

Support teams that want one shared inbox across chat, email, WhatsApp, Messenger and Instagram.

A shared inbox across many channels
An AI agent and a no-code agent builder
Flat pricing per workspace

Choose Crisp if…

Your team answers customers across email, WhatsApp and social as well as chat.
You want people replying live, with AI as support.
You need human handoff today.

Where BusinessLyft fits better

Built to turn visitors into leads you can call.

Free, then $10 a month. A free plan forever on one assistant, and Pro at $10 a month for 2 assistants and 2,000 messages. No seats to count, and a 7-day Pro trial with no card.

Every lead scored for you. Each lead is scored Hot, Warm or Cold, tagged by intent and summarised in one line, with the page they came from and their local time.

It starts the conversation. Greetings per page, plus nudges on exit intent, time on page, scroll depth, rage-clicks, return visits and stalled forms. Capped at 1 to 3 messages a visit.

Exact quotes from your rate card. Formula and lookup-table actions give exact prices from your own numbers, so the assistant never estimates one.

Free, then $10 a month
Every lead scored for you
It starts the conversation
Exact quotes from your rate card

How it works

Switch from Crisp in four steps

Most sites switch in an afternoon. Keep Crisp running until you’re happy with the answers.

1
Start free

Paste your website URL. BusinessLyft reads your pages in seconds, with a 7-day Pro trial and no card.
2
Bring your content

Upload the help docs, FAQs and notes you used in Crisp, then test answers in the Playground.
3
Set up leads

Add a lead form, page greetings and nudges, and a webhook if leads should reach your CRM.
4
Swap the snippet

Remove Crisp’s script and paste the BusinessLyft script tag before </body>.