You could, but two chat bubbles confuse visitors. Most sites pick one.

Can my team take over a chat in BusinessLyft?

Live human handoff is coming soon. Today, when the assistant can’t help, it says so and collects the visitor’s details, so the lead lands in your Lead manager for your team to follow up.

How do I move from tawk.to to BusinessLyft?

Start free and paste your website URL; BusinessLyft learns your pages in seconds. Upload any help docs or FAQs you used in tawk.to, test answers in the Playground, then swap tawk.to’s snippet for the BusinessLyft script tag.

tawk.to alternative

A tawk.to alternative where the AI answers for you.

tawk.to gives you free live chat for your team to answer. BusinessLyft gives you an AI assistant that answers from your own content, so visitors get a reply even when nobody’s online.

Try free for 7 days See pricing

7-day free trial
No credit card required
Live in under 30 seconds

The short answer

Choose tawk.to if you have people to answer chats and want it free. Choose BusinessLyft if you want questions answered and leads qualified without staffing the chat.

Side by side

tawk.to vs BusinessLyft

Plans and pricing from each product’s own public pages.

Compare	tawk.to	BusinessLyft
Built for	Businesses that want free live chat, answered by their own team.	Turning website visitors into qualified leads
Free plan	Yes: free live chat	Yes, forever: 1 assistant, 100 messages a month
Paid plans start at	Add-ons, such as branding removal at $29 a month per property	Pro, $10 a month (plus a 6% processing fee): 2 assistants, 2,000 messages
How AI is billed	AI Assist add-on, from $29 a month	Included messages, then prepaid LyftCredits
Priced per seat	No	No. Priced per assistant ($5 a month for each extra)

Checked on 29 October 2026. Prices are in US dollars and change; confirm on tawk.to pricing, tawk.to add-ons.

What tawk.to does well

Businesses that want free live chat, answered by their own team.

Live chat that’s free forever
An inbox with CRM and ticketing
Hired chat agents available by the hour

Choose tawk.to if…

You have people available to answer chats live.
You want ticketing and a CRM in the same free tool.
You expect high chat volume and want human chat at no cost.

Where BusinessLyft fits better

Built to turn visitors into leads you can call.

Answers when nobody’s online. The assistant answers from your pages, documents and FAQs at any hour, cites its sources, and says when it doesn’t know.

Every lead scored for you. Each lead is scored Hot, Warm or Cold, tagged by intent and summarised in one line, with the page they came from and their local time.

It starts the conversation. Greetings per page, plus nudges on exit intent, time on page, scroll depth, rage-clicks, return visits and stalled forms. Capped at 1 to 3 messages a visit.

Free, then $10 a month. A free plan forever on one assistant, and Pro at $10 a month for 2 assistants and 2,000 messages. No seats to count, and a 7-day Pro trial with no card.

Answers when nobody’s online
Every lead scored for you
It starts the conversation
Free, then $10 a month

How it works

Switch from tawk.to in four steps

Most sites switch in an afternoon. Keep tawk.to running until you’re happy with the answers.

1
Start free

Paste your website URL. BusinessLyft reads your pages in seconds, with a 7-day Pro trial and no card.
2
Bring your content

Upload the help docs, FAQs and notes you used in tawk.to, then test answers in the Playground.
3
Set up leads

Add a lead form, page greetings and nudges, and a webhook if leads should reach your CRM.
4
Swap the snippet

Remove tawk.to’s script and paste the BusinessLyft script tag before </body>.