Does BusinessLyft work on Shopify like Tidio?

Yes. Paste one script tag into your theme, and it answers product, shipping and returns questions from your store.

Can my team take over a chat in BusinessLyft?

Live human handoff is coming soon. Today, when the assistant can’t help, it says so and collects the visitor’s details, so the lead lands in your Lead manager for your team to follow up.

How do I move from Tidio to BusinessLyft?

Start free and paste your website URL; BusinessLyft learns your pages in seconds. Upload any help docs or FAQs you used in Tidio, test answers in the Playground, then swap Tidio’s snippet for the BusinessLyft script tag.

Tidio alternative

A Tidio alternative where the AI qualifies every lead.

Tidio combines live chat with Lyro, its AI agent, sold as a separate subscription. BusinessLyft is AI-first: the assistant answers, starts conversations and qualifies leads on its own, on one plan.

Try free for 7 days See pricing

7-day free trial
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Live in under 30 seconds

The short answer

Choose Tidio if your team answers chats and you want AI to help. Choose BusinessLyft if you want the AI to do the work and hand you scored leads, on one plan.

Side by side

Tidio vs BusinessLyft

Plans and pricing from each product’s own public pages.

Compare	Tidio	BusinessLyft
Built for	E-commerce stores and small businesses that want live chat plus an AI agent.	Turning website visitors into qualified leads
Free plan	Yes: 50 billable conversations a month, 50 Lyro conversations in total	Yes, forever: 1 assistant, 100 messages a month
Paid plans start at	Starter, listed at $24.17 a month	Pro, $10 a month (plus a 6% processing fee): 2 assistants, 2,000 messages
How AI is billed	Lyro is a separate subscription, from $32.50 a month	Included messages, then prepaid LyftCredits
Priced per seat	No. Priced by conversations	No. Priced per assistant ($5 a month for each extra)

Checked on 29 October 2026. Prices are in US dollars and change; confirm on Tidio pricing, Lyro AI.

What Tidio does well

E-commerce stores and small businesses that want live chat plus an AI agent.

A free plan with live chat
Lyro answers from your own content and hands off to your team
Lyro Connect works with Zendesk, Intercom or Salesforce on higher plans

Choose Tidio if…

Your team wants to answer chats live, with AI covering some of them.
You need human handoff inside the chat today.
You already run Zendesk, Intercom or Salesforce and want AI on top.

Where BusinessLyft fits better

Built to turn visitors into leads you can call.

Free, then $10 a month. A free plan forever on one assistant, and Pro at $10 a month for 2 assistants and 2,000 messages. No seats to count, and a 7-day Pro trial with no card.

Every lead scored for you. Each lead is scored Hot, Warm or Cold, tagged by intent and summarised in one line, with the page they came from and their local time.

It reads the page in view. PageSense answers from the pricing table, listing or product page the visitor has open, including collapsed FAQs. It never reads form fields.

Exact quotes from your rate card. Formula and lookup-table actions give exact prices from your own numbers, so the assistant never estimates one.

Free, then $10 a month
Every lead scored for you
It reads the page in view
Exact quotes from your rate card

How it works

Switch from Tidio in four steps

Most sites switch in an afternoon. Keep Tidio running until you’re happy with the answers.

1
Start free

Paste your website URL. BusinessLyft reads your pages in seconds, with a 7-day Pro trial and no card.
2
Bring your content

Upload the help docs, FAQs and notes you used in Tidio, then test answers in the Playground.
3
Set up leads

Add a lead form, page greetings and nudges, and a webhook if leads should reach your CRM.
4
Swap the snippet

Remove Tidio’s script and paste the BusinessLyft script tag before </body>.